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Frequently Asked Questions

  • Orders
  • General

How long will it take for my order to arrive?

All orders (unless otherwise requested) are shipped USPS priority mail and will arrive in 1-3 business days once it leaves our warehouse. We strive to have all orders ship from our warehouse within 24 hours of an order being placed.

What carrier will deliver my order?

All orders are shipped USPS Priority mail unless otherwise requested.

How can I track my order?

You will receive tracking information via email and it will be available in the backend of your account. If you cant locate your tracking, please contact us by email or phone and we will help locate your package!

Does brightcore offer a money back guarantee?

Yes! We have a 60-day Money Back Guarantee on all products. Click here for more details.

How long has Brightcore Nutrition been in business?

Kim Bright founded Brightcore Nutrition in 1996. For more info on our story, click here. 

Where are you located?

Our headquarters is in beautiful Saint Petersburg, FL and our organic farms are located in Utah, as the best soil is found there. 

Do you offer product samples?

Not at the moment, but we do offer a risk free 60-Day Money Back Guarantee on all products. 

Will I be set up on one of those "Auto Ship" programs if I order your products? 

Absolutely not. We hate those types of programs / scams as much as you do. You will only be shipped what you order and when you want to get more, you will need to place another order. 

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