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Privacy policy

Last Updated: 03/22/2023

Welcome to Brightcore’s Privacy and CookiePolicy site. This Privacy Policy explains how we collect, use, and discloseinformation and personal data you may provide via this Web Site. Please be sureto read this entire Privacy Policy before using the Brightcore Web Site orsubmitting information to the us. By using this Web Site, you agree with theterms of this Privacy and Cookie Policy. Whenever you submit information viathis Web Site, you consent to the collection, use, and disclosure of thatinformation in accordance with this Privacy Policy. 


Information We Collect 

We actively collect information from you bothby asking you specific questions and by permitting you to communicate directlywith us via e-mail or feedback forms. Some of the information that you submitmay be personally identifiable information (that is, information that can aidin uniquely identifying you, such as your full name, e-mail address, mailingaddress, phone number and sales delivery, billing, and credit cardinformation. 

Some areas of this Web Site may require you tosubmit information in order for you to benefit from the specified features(such as purchasing a product, managing your account or subscribing to ournewsletter) or to participate in a particular activity (such as sweepstakes orother promotions). We also may collect information about you when you requestinformation about our products, provide feedback on an online survey or quiz,contact us with a question or comment, participate in sweepstakes or otherpromotional offers, and when you subscribe to our newsletter or mailing list toreceive special offers. We use your information to fulfill your order, providecustomer service, and otherwise support your use of the Web Site. We may alsouse the information you provide to track your past purchases and provide youwith a personalized profile of your shopping history. In addition, we maynotify you about new services or special promotional programs, or send youoffers or information on a variety of topics. 

When you visit the Web Site, we may setcertain “cookies” and similar tracking technologies on your device, includingcookies and web beacons. You can set your browser to notify you when a cookieis sent or to refuse cookies altogether, but certain features of the Web Sitemight not work without cookies. You can learn more about the use of thisinformation in the Website Analytics section below. 

We may also gather technical informationautomatically when you use our Web Site, including, but not limited to,operating system, browser type, pages visited, Internet Protocol addresses,Internet tags, and other activities on the websites, device type, and time anddate of visit.  


Disclosure of Information 

We may use your information to improve thecontent of our Web Site, customize the Web Site to your preferences,communicate information to you (if you have requested it), for our marketingand research purposes, and for the purposes specified in this Privacy Policy. 

If you provide personally identifiableinformation on this Web Site, we may combine such information with otheractively collected information. We may combine your personally identifiableinformation with passively collected information, and we may share technicalinformation, as well as any other information that has been aggregated orde-identified so that it does not identify you personally, without restriction. 


Sharing of Information  

We may share personal information with ourcorporate affiliates; with your consent or as disclosed to you; with third-partyservice providers that assist us, such as to process orders, to send emailnewsletters, or to help operate the Web Site; pursuant to a court order,subpoena, warrant, or when otherwise required by law, or in response to agovernment inquiry; to protect our rights and the rights or safety ofthird-parties, including to protect the security and integrity of the WebSites; and as part of a potential or actual sale, merger or acquisition, orother transfer of all or part of our assets including as part of a bankruptcyproceeding. We may also disclose your personally identifiable information tothird parties so that they can send you information about products and servicesthat may be of interest to you. 

We may share technical information, as well asany other information that has been aggregated or de-identified so that it doesnot identify you personally, without restriction. 

Update your Personal Information  

You may update the personal information youprovide to us on the Web Site by logging into your account. To log into your account, activate the icon labeled “MY ACCOUNT”at the top right-hand corner of the home page.


Opt-Out Procedures  

You may opt-out of having your informationshared with third parties and from receiving communications from us. To opt-outof having your information shared in this way, please e-mail; or call 1- 888-227-9338, Mon-Fri: 9am –5pm Eastern Time.  

If you wish to opt-out of receiving marketinge-mails sent by Brightcore, you may contact us or click on the unsubscribe linkthat appears at the bottom of those messages. Please note that even if youopt-out of receiving marketing messages from us, you may continue to receivemessages concerning any transaction you make with us (such as productpurchases), or comments or inquiries you submit to us.  

If you would like to opt-out of any Brightcoretext message campaign, please follow the instructions provided when you opt-into the campaign; typically, responding “STOP” to your specific short code orphone number will opt you out of the campaign for which you signed up. 

Changes to Our Privacy Policy   

We may change this privacy policy from time totime. We will post these changes in this policy and suggest that you revisitthis policy periodically to stay informed of any changes. 


This Web Site may contain links to websites ofthird parties not affiliated with Brightcore. This Privacy Policy will not applyto these third-party websites, and we are not responsible for the privacypractices or the content on any of these other websites. Please always reviewthe privacy policies of the websites you visit that are linked from this WebSite. 

Digital Advertising & Web SiteAnalytics 

We may partner with ad networks and other adservice providers that facilitate ads on our behalf and others onnon-affiliated platforms. Some of those ads may be personalized, meaning thatthey are intended to be relevant to you based on information advertisingproviders collect about your use of the websites and other websites or appsover time, including information about relationships among different browsersand devices. This type of advertising is known as interest-based advertising. Third-partyvendors may then pool the anonymous information that they collect from ourwebsite with other sources of information, which may include your name andmailing address, for purposes of determining whether you might be interested inreceiving direct mail.  

To learn more, or to opt-out of receivingonline display advertisements tailored to your interests by our third-partypartners, visit the Network Advertising Initiative at: and/or  

Note that electing to opt-out will notstop advertising from appearing in your browser or applications. It may makethe ads you see less relevant to your interests. Additionally, your browser mayoffer tools to limit the use of cookies or to delete cookies; however, if youuse these tools, our Web Site may not function as intended. To opt-outof receiving our direct mail, you may send us an email at or call us at 888-227-9338. 

We may use analytics services provided bythird parties that use cookies and other technologies to collect informationabout your activities across these websites and other non-affiliated websitesover time. For example, Brightcore uses Google Analytics and other third-partyservices to improve the performance of the Web Sites and for analytics andmarketing purposes. To learn more about how Google Analytics collects and usesdata when you use our website, visit:

To opt-out of Google Analytics, visit: 

Contact Us 

 You may contact us with any comments, questions, and concerns about this Privacy and Cookie Policy by calling 1-888-227-9338 or emailing 


Privacy Rights for California Residents 

This section explains your rights regarding your personal data that we collect from you, your device or our data partners(as set forth in the California Consumer Privacy Protection Act or the “CCPA”).  The CCPA further provides you with the right to not be discriminated against (as provided for in applicable law) for exercising your rights. Most importantly, it re-emphasizes your rights under California Civil Code sections 1798.83- 1798.84.  

Brightcore collects from California residents the identical information it collects from residents of all states. We also make use of the information we collect in the identical way we do for all Accessors. Therefore, refer to the specifics as provided above. 

In general, California residents may request that we: 


  • Inform you about the categories of personal data we collect or disclose about you; the categories of sources of such data; the business or commercial purpose for collecting your personal data; and the categories of third parties with whom we share/disclose personal data. Such information is also set forth above in this Privacy Policy. 
  • Provide you access to and/or a copy of the specific pieces of personal data we collected about you (also called a data portability request) 
  •  Delete certain personal data we have about you. 
  • These Requests should be made by email at, by phone at 1-888-227-9338 or by written notice sent to: Brightcore Legal Department, PO Box 647, Saint Petersburg, FL 33731.  You will need to provide enough valid evidence of your identity to ensure we are following the directions of the correct person. 

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